Singapore Airlines (SIA) has extended its flight cancellations until the end of May in response to the ongoing coronavirus crisis.
Singapore’s flag carrier had originally cut its flight capacity by 96 per cent in April following a drop in travel demand and growing border restrictions around the world. The airline also grounded 138 SIA and Silkair aircraft, out of a total fleet of 147.
The carrier will continue these flight cuts by only flying to 15 destinations in total in May.
SIA is set to operate flights to the following destinations (subject to regulatory approval):
- Southeast Asia: Bangkok, Hanoi, Ho Chi Minh City, Jakarta, Kuala Lumpur and Manila
- North Asia: Chongqing, Seoul, Shanghai, and Tokyo (Narita)
- South West Pacific: Sydney
- US: Los Angeles
- Europe: London, Frankfurt, and Zurich
A full list of flight dates can be found here.
“Please note that all other flights that had been scheduled for May 2020 will be cancelled,” said the carrier on its website.
The airline said customers whose flights were cancelled “will retain the full value of the unused portion of their tickets as flight credits” and that this can be used to book new travel until 30 June 2021.
Customers will also be awarded bonus flight credits when rebooking their travel, the carrier added. Bonus flight credits are awarded to customers who choose to retain their tickets as flight credits. SIA said customers receive bonus flight credits based on the cabin class that they were originally booked on. Details regarding the value of the bonus credit in different currencies can be found here.
Read Business Traveller Asia-Pacific’s guide on how to cancel, rebook, or get a refund with SIA: